Yes, as long as it hasn’t shipped yet. Log into your account to request a cancellation, or email us at Info@emilysophie.com as soon as possible. Once your order is on its way, we can’t change it anymore.
I entered the wrong shipping address. What now?
Email us at Info@emilysophie.com right away. We can usually fix the address before the order ships.
How much does shipping cost?
Shipping costs depend on where you live, how much your order weighs and which shipping method you choose. You’ll see the exact cost at checkout before you pay. Some orders qualify for free standard shipping, and checkout shows this too.
How long does delivery take?
We process orders as soon as possible. Checkout shows the delivery time for each shipping method, and the delivery time starts counting once your order ships.
How can I track my order?
When your order ships, we email you a tracking number and link. Tracking can take a little while to update.
Any question?
You can contact us through our contact page! We will be happy to assist you.
